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CÔNG TY TNHH DEAR OUR COMMUNITY

Giấy chứng nhận đăng ký doanh nghiệp số 0317197732 do Sở Tài chính Thành phố Hồ Chí Minh cấp lần đầu ngày 14/03/2022, cấp thay đổi lần thứ 6 ngày 26/06/2026

Phone: 0774934111

Address: 92A Nguyễn Hữu Cảnh, Phường Thạnh Mỹ Tây, Thành phố Hồ Chí Minh, Việt Nam

Legal representative: Võ Ngọc Tuyền

All right reserved © 2026

hello@dearourcommunity.com

Discover

About UsWhat we offerCommunity of PracticeMentoring HubContact

Categories

E-LearningKnowledge HubBlog

Policies

Privacy PolicyPricing PolicyRights and Obligations of the PartiesPayment PolicyService Termination and Refund PolicyMethod of Receiving and Resolving Feedback, Requests and ComplaintsService Delivery PolicyConditions and Restrictions on Service Provision

CÔNG TY TNHH DEAR OUR COMMUNITY

Giấy chứng nhận đăng ký doanh nghiệp số 0317197732 do Sở Tài chính Thành phố Hồ Chí Minh cấp lần đầu ngày 14/03/2022, cấp thay đổi lần thứ 6 ngày 26/06/2026

Phone: 0774934111

Address: 92A Nguyễn Hữu Cảnh, Phường Thạnh Mỹ Tây, Thành phố Hồ Chí Minh, Việt Nam

Legal representative: Võ Ngọc Tuyền

All right reserved © 2026

SERVICE DELIVERY PROCESS

This English version is provided for reference only. The Vietnamese version is the legally binding text.

Last updated: 15/7/2026

1. E-LEARNING SERVICE

Open the E-Learning page From the navigation menu, click "Knowledge" → "E-Learning", or go straight to the E-Learning page. Search and filter courses The E-Learning page provides full search tools: - Search: enter a course name or topic keyword - Category: filter by category (ESG, Climate, Energy, Sustainability, …) - Teacher: filter by teacher name Click "Search" to see results. The number of matching courses is shown below. View course details Click "Details" on a course card to see full information: - Course description and learning objectives - Lesson list (number of lessons, duration) - Instructor information - Ratings and reviews from learners - Course price (or Free if there is no fee) - The "Enrol" / "Buy now" button Taking a course Access your enrolled courses: - Option 1: click your avatar or username in the top-right corner → choose "My Courses" - Option 2: open your Profile page → "My Courses" tab - Option 3: go there directly Lesson interface When you open a lesson, you enter a dedicated lesson player with: - Video player: plays the lecture video with full controls - Lesson list: see all chapters and lessons in the course - Progress tracking: completion percentage and current step saved automatically - Mark as complete: mark lessons you have finished watching - Auto-advance: after finishing one lesson, the system moves to the next automatically Tracking your learning progress In "My Courses", each course shows: - A progress bar (% of lessons completed) - Status: In progress / Completed You can filter courses by: - All — every course you have enrolled in - In progress — courses not yet finished - Completed — courses finished 100% Certificate of completion After completing a course, you receive a certificate that you can view and download from your profile page.

2. MENTORING HUB SERVICE — EXPERT CONNECTION

Finding a mentor - Open the "Mentors" menu or go to the Mentoring Hub page - Use the search bar or filters to find a suitable mentor - Click "View details" on a mentor's card to see: professional background, areas of expertise, LinkedIn profile, contact email Booking a mentoring session On the mentor detail page, click "Book" and fill in the booking form: Personal details: - Full name (required) - Year of birth (required) - Email (required) - Phone number (required) - Experience level: Beginner / Intermediate / Advanced (required) About you: - Topics of interest / Industry (required) - The problem you are facing (required) - Challenges or pain points (required) Schedule: - Available times: choose a time slot Profile (optional): - Facebook link - LinkedIn link - Upload a CV (PDF, DOC, DOCX) Click "Submit". After a successful submission you will be taken to the payment page to complete your booking.