Reintegration Program Assistant, Pacific Links Foundation

The Reintegration Program Assistant will report directly to the Program Manager. This position is a local (not expat), full-time contract position to end in March 2028 with the option for renewal pending funding availability. This position is based in Ho Chi Minh City, Vietnam.

Deadline to apply: April 20, 2025

Key Responsibilities

• Provide day-to-day administrative support, including scheduling meetings, drafting correspondence, and processing documents.

• Assist with coordinating returnee services, including transportation, housing arrangements, and referrals.

• Organize training sessions, workshops, and stakeholder meetings, handling logistics and participant coordination.

• Maintain and update program files, databases, and records for accurate service tracking.

• Provide translation and interpretation (Vietnamese-English) as needed.

• Communicate with government agencies, NGOs, and service providers to coordinate reintegration support.

• Support field visits, partner meetings, and community outreach activities.

• Collect and compile data on program activities and beneficiary progress.

• Assist in preparing donor and stakeholder reports, presentations, and case studies.

• Monitor returnee feedback and service outcomes for continuous improvement.

• Assist in budget tracking and expense documentation for program activities.

• Process procurement requests, invoices, and payments.

• Perform other tasks as assigned.

Qualifications

• Ability and willingness to learn and effectively use technology for program support and data management.

• Minimum 2 years of experience in grassroots/nonprofit/NGO work, program support, administration.

• Strong understanding of Vietnamese migration policies and social protection systems.

• Proficiency in case documentation and reporting.

• Willingness to travel within assigned provinces and occasionally beyond.

• Flexible schedule, including weekends and holidays when necessary.

• Strong coordination, organizational, and time management skills.

• Excellent oral and written communication skills.

• Fluent in Vietnamese; English proficiency at IELTS 7.0 level equivalent.

• Proficiency in MS Office, Excel, VBA, MySQL, Data Management Systems, and AI.

• Ability to multi-task, work under pressure, and thrive in a team environment.

• Ethical and accountable; confidentiality is a must.

• Bachelor’s degree required.

• Women are encouraged to apply.

Benefits & Compensation

• Compensation commensurate with experience.

• Support for training programs as part of staff development.

About Pacific Links Foundation

Pacific Links Foundation (PALS) is a US-based 501(c)(3) public charity whose mission is to support the sustainable development of Vietnamese communities and the enrichment of their cultural heritage. We are a hard-working team with all team members as donors to our organization. PALS offers tremendous opportunities to learn, grow, and lead for our team members. www.pacificlinks.org

PALS reserves the right to perform a criminal background check on current or prospective employees to uphold the Child Protection and Vulnerable Adult Protection Policies.

Please send your resume and cover letter describing your qualifications and fit with the position to jobs@pacificlinks.org. Subject/Title of the email should include: Reintegration Program Assistant Position